Our Policies
Our Policies
Welcome to Giga Digital Web We value transparency, integrity, and professionalism in every aspect of our work. Below are the policies that govern our operations, ensuring a seamless and trustworthy relationship with our clients.
1. Privacy Policy
We are committed to safeguarding your personal information. Any data collected through our website or services will be used solely for the purpose of delivering and improving our services. We do not sell, share, or disclose your information to third parties without your consent, except as required by law.
2. Payment Policy
- Payment Terms: Payments for our services must be made as per the agreed-upon schedule outlined in the project contract.
- Deposits: A deposit is required to initiate the project, typically 50% of the total project cost.
- Refunds: Refunds are subject to the terms specified in the project agreement. Completed work or incurred expenses are non-refundable.
3. Project Timeline and Revisions
- Timeline: We strive to meet agreed-upon deadlines. Any changes to the project scope may impact the timeline.
- Revisions: Our packages include a specified number of revisions. Additional revisions beyond the scope may incur extra charges.
4. Intellectual Property Policy
- Ownership: Upon full payment, the website design and assets created for your project become your property.
- Content Responsibility: Clients are responsible for ensuring that all provided content (text, images, etc.) does not infringe on any copyright or trademark laws.
5. Confidentiality Policy
We understand the importance of confidentiality. All information and materials shared with us during the project will be kept strictly confidential unless permission is granted to use them for promotional purposes (e.g., portfolio, testimonials).
6. Support and Maintenance Policy
- Initial Support: We provide a complimentary support period post-launch to address minor adjustments or issues.
- Ongoing Maintenance: Additional maintenance and updates are available through our support packages or hourly rates.
7. Termination Policy
Either party may terminate the project with written notice. Termination fees may apply, and any work completed up to the termination date will be billed accordingly.
8. Disclaimer
While we strive to deliver flawless websites, Web Net Solution is not liable for any indirect or unforeseen damages resulting from the use or inability to use our services.